Privacy Policy
Last updated: 20 September 2026
Who this policy covers
This policy describes how Das RO Care handles information provided through this website for RO service enquiries in Dehradun. For privacy questions or requests, call or email us using the contact details below.
Information you provide
Our enquiry forms ask for your name, mobile number, requested service and full address, with an optional email address. Your name identifies your request, your mobile number and optional email let us respond, and your service details and full address help us assess availability and arrange a visit. Please do not send passwords, payment-card details or sensitive personal information.
How enquiries are handled
Submitted details are emailed to our service mailbox so our team can respond and coordinate your request. Submitting a form is not a confirmed booking. If a form reports that submission is unavailable, your enquiry has not been sent; please call us instead.
Cookies and technical information
This website uses a necessary session cookie to protect forms and manage submission feedback. No advertising trackers or analytics scripts are included in the website code. Hosting and email providers may process technical information such as IP addresses, request times and browser details as part of providing their services.
Access and sharing
Enquiry information is used by the service team and, where necessary, the technician arranging or carrying out your requested visit. Website and email providers process information to operate these services. Enquiry information is not collected for sale or advertising. Information may also need to be disclosed where required by applicable law.
Retention and your choices
There is no customer database in this website. Enquiries may remain in the service mailbox and related service records for handling your request and any necessary follow-up. You can contact us to request access, correction or deletion of your details, or to withdraw permission for further enquiry-related contact. Any record that must be retained for an applicable obligation may be excluded from deletion.
Security and policy updates
The forms use validation, session protections and basic spam controls. No online system can promise absolute security. This policy may be updated when the website or handling of enquiries changes; the current version will be available on this page.